By 1995 - 96, Micro Inks Limited, then Hindustan Inks & Resins Limited, was poised for rapid growth. With a view of sustaining this growth and also ensuring consistency in every thing it did, Micro Inks Limited, zeroed down on a business strategy focused on Quality Management Systems.

It therefore, identified a well-defined resource plan using systems approach, which led to the following initiatives.

ISO 9001 : 2000

The task force assigned to this quality initiative commenced activities in Sept. 96. At the first stage ISO 9002:1994 certification was obtained by KPMG- Quality Registrar, for the Daman Plant in March '97. Subsequently, it was rolled out to other plants that were commissioned. The same was upgraded to ISO9001: 2000 in July 2001, keeping KPMG-QR as their certifying registrar.
Currently, Micro Inks Limited at Locations - Daman, VAPI (VAPI-1, VAPI-2, 100% EOU), (Morkhal) Silvassa plants with the Sales and distribution network are under the cover of the ISO 9001: 2000 certification for the following product Range, from July2004 through July 2007:
Product Development & Manufacture of Liquid inks, Sheet fed offset inks, Web offset inks, Screen inks, Metal Decorative Coatings, Resins, Pigments, varnishes, Wire - enamels, Water based adhesives, Lamination adhesives, Speciality Inks, Wax Compounds.
The entire ISO documentation and quality records, through SAP, are on electronic media and Micro Inks Limited, is already reaping the benefits of this ISO consolidation with improvements that have lead to the benefits like uniform work flow, quality assurance and high customer satisfaction and rapid sales growth.

ISO 14001 (EMS) :

The Silvassa, VAPI-2, 100% EOU plants were awarded with ISO 14001:1996 certification by KPMG -QR and similar certification for other plants is under process.

Vendor Development Programmes :

At MICRO , quality permeates every level of functioning. Therefore - vendor development - a critical chain in managing quality systems, was designed and set in place very early.

Recognizing and acknowledging the contribution of every vendor to the quality chain, right from raw materials to finished goods, Micro Inks has initiated and constantly enhanced its vendor development programmes.

Under these programmes, Micro Inks has extended financial and technical support to select vendors, for providing consistent quality inputs on long-term contracts. These vendors are expected to abide by every stringent quality parameter of the Company.

This effort has facilitated smoother co-ordination, better inventory control, assured high quality and has also fostered an excellent mutual empathy of this quality priority. What is to be remembered here, is that, these programmes are on-going and the company stands to benefit immensely on the quality front in the long run.